Everyone in favour of a smarter CRM, say “AI”.
Freshsales 360 is an AI-powered CRM that automates sales & marketing functions, and integrates channels to deliver a seamless customer experience.
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Freddy the AI is a good boy. He’s taking on legacy CRM platforms trapped in a time warp of high redundancy and low productivity. And showing them how it’s done. By continuously learning new skills, surfacing predictive insights, automating repetitive tasks and pointing out the right opportunities for business growth. So, if you’re gunning for productivity, just say Fetch!
Freddy finds hidden patterns in your data, so that you can recalibrate efforts in identifying the right leads. For instance, the AI resolves duplicate leads automatically and identifies the ones with highest potential based on machine learning algorithms.
Freddy will sniff out information that’s relevant from the huge amounts of data that’s available to you. All the tasks that add to your resolution time metrics are resolved automatically, optimizing productivity.
Freddy removes manual effort that slows you down, by automating repetitive tasks, eliminating redundancy and auto-filling frequent data fields. With mundane tasks taken care of, you have more time to do things that really matter.
Get a complete view of every step of the buyer journey. This includes conversations across channels like email, chat, and phone, tasks and appointments scheduled, website visits, engagement within your product, mobile app and more.
With powerful automation, omnichannel engagement, contextual collaboration and AI-backed insights on a single platform, your sales and marketing teams can now break out of the silos and work cohesively as one team.
Master Customer Record (MCR) ensures data consistency and provides a consolidated view of customer data at any point in time. It helps create smart data segments with automatic enrichment and achieves data hygiene by eliminating duplicates.
See how AI leverages technology to free you to do the things that really matter.
